Privacy policy
Last update: 04-02-2026
Who We Are and What We Do
LUDIC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide to us. By using our services, you consent to the practices described in this policy.
Collection of Personal Information
We collect personal information in various ways, including during program registration, membership enrollment, participation in events, or when you visit our website. This information may include, but is not limited to, your name, address, phone number, email address, and date of birth.
We do not collect banking or credit information for donations or online payments. These data are neither accessible to us nor stored by us, and they are governed by the privacy policies of our partners. To consult their privacy and security policies:
- Amilia: https://www.amilia.com/fr/legal/confidentialite
- Mailchimp: https://mailchimp.com/fr/about/security/
- CanadaHelps: https://www.canadahelps.org/fr/confidentialite-et-securite/
How We Collect Your Personal Information
We collect personal information directly from you and through our interactions with you, including:
- When you register for the callback list
- When you sign up for events or newsletters
- When you register for programs or activities
- When you become a member or volunteer with our organization
- When you apply for a posted position or submit an unsolicited application
We may also collect publicly available information, including information accessible on our website.
Use of Personal Information
We use the personal information collected to:
- Provide the services you request and inform you about events and activities
- Communicate important information, updates, and opportunities
- Evaluate and improve the quality of our services and website
- Comply with applicable laws and regulations
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties without your explicit consent, except when necessary to provide the requested services or when required by law.
Protection of Personal Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Access and Updates
You may access, correct, or update your personal information by contacting us at the address provided below.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Links to Other Websites
Our website may contain links to external sites. When you navigate to another site, different privacy and security rules apply. The policies outlined in this document apply only to LUDIC’s website.
Data Storage
LUDIC’s website is hosted in Montréal, Canada. Likewise, all personal data you choose to share with LUDIC—whether through our website or by other means—are stored in Canada in compliance with Canadian laws. All files held by LUDIC that contain personal information are stored in Canada.
Contact
If you have questions, comments, or concerns regarding our Privacy Policy or our data-handling practices, please contact our Privacy Officer at:
Email: direction@ludicmontreal.org
Phone: 514-721-3663
We reserve the right to update or modify this Privacy Policy at any time. Changes will be communicated through our usual communication channels. We encourage you to review this policy regularly to stay informed about updates.